Workplace support services

AHC will work with injured workers, employers, doctors, and insurers to create a plan that supports the worker's recovery while staying active at work. This can include modifying work tasks or environments to accommodate the worker's needs. In achieving this AHC will identify and address physical, psychological, and workplace barriers that may hinder a worker's ability to return to work. This might involve specialised assessments and recommendations for workplace modifications or equipment.

Throughout AHC will educate both workers and employers about the health benefits of returning to work and how to manage injuries and disabilities in the workplace. This helps create a supportive environment for the worker's recovery.

If returning to the pre-injury employer is not possible, AHC will provide support to the workers in the challenge of sourcing suitable new employment. This includes assessing the worker's skills and providing job-seeking support and re-training.

AHC will ensure they comply with the requirements set out by the State Insurance Regulatory Authority (SIRA) at all times to deliver workplace rehabilitation services within the NSW Workers Compensation scheme

Workplace support services include: (Helping to facilitate an employees return to work)

Same employer services
New employer services
Assessments: AHC utilises a wide range of assessments when providing workplace rehabilitations services. These services can be stand-alone assessments or incorporated into ongoing case management services.

Establishing a strong understanding of the individual circumstances of the workplace injury, including background, current symptoms, treatment and their prognosis. Additional standardised measures are often included as appropriate to ensure a clinical element is adapted throughout the return to work process.
Tailored onsite assessments are conducted to ensure a thorough understanding of the workplace and the participants role within it. This is to better understand the employers’ needs and explore return to work options. Through collaboration with the employer a tailored suitable duties plan providing a graduated pathway back to work which can be established for consideration by the treating parties.
Between the worker, their treating doctor and AHC to develop a working relationship and provide an opportunity for developing a common understanding of the injury or illness, its functional (physical or psychological) implications on the participant and the workplace requirements. This process will ensure timely provision of appropriate treatment tailored to the participant’s injury recovery and return to work, as well as provide the doctor and the participant with a clear picture of how the workplace can be adjusted.
Provides an opportunity for the participant to complete standardised and non-standardised physical or psychological tasks in a safe and controlled environment to identify the functional limits of their capacity at any given point in their recovery. This assessment can be specifically designed to reflect their own workplace requirements, enabling a tailored treatment and return to work pathway that better supports their needs.
AHC provides comprehensive psychological functional assessments to evaluate a worker’s emotional wellbeing, coping capacity, and readiness to engage in rehabilitation or return-to-work activities. These assessments identify psychological barriers, such as stress, anxiety, or adjustment difficulties, that may impact recovery and workplace performance.
Through evidence-based evaluation and practical recommendations, AHC supports the development of tailored intervention plans that promote resilience, enhance recovery outcomes, and facilitate a safe and sustainable return to work.
An assessment conducted at the participant’s workstation to identify their postural mechanics in action and enable evidence based adjustments to the workstation set-up and / or the participants techniques to minimise pain and injury risk. Education for the participant is provided as well as equipment if deemed necessary.
This assessment supports participants to identify goals aligned with their capacity, interests, previous earnings and available roles within the open labour market whilst factoring into consideration the legislation and guiding principles of vocational goal identification.
This reviews a person’s vocational and life skill pathways to identify their strengths and how they could be applied to new employment options.
AHC provides vocational counselling services to support workers in identifying suitable and meaningful employment pathways following injury or illness. Our experienced consultants work collaboratively with clients to explore skills, interests, and transferable capabilities while addressing any medical or functional limitations.
Through goal setting, career planning, and tailored job-seeking support, AHC assists individuals to rebuild confidence, enhance work readiness, and achieve sustainable return-to-work outcomes aligned with their abilities and aspirations.
AHC provides detailed Labour Market Analysis (LMA) services to identify realistic and sustainable employment opportunities aligned with a worker’s functional capacity, skills, and experience. Our consultants analyse current job trends, industry demands, and local employment data to support informed vocational decision-making.
Through evidence-based insights, AHC assists insurers, employers, and workers in developing practical return-to-work and retraining strategies, ensuring employment goals are both achievable and consistent with market conditions.